Keyboard Shortcuts within Remote Desktop

When you are in a remote desktop window the keyboards shortcuts you have become familiar with change slightly. Here are a few of the more common ones:

ALT+PAGE UP – Switches between programs from left to right.
CTRL+ESC – Switches the client between a window and full screen.
ALT+HOME – Displays the Start menu.
CTRL+ALT+MINUS (–) – Places a snapshot of the active window in the Remote Desktop session on the clipboard.
CTRL+ALT+PLUS (+) – Places a snapshot of the entire Remote Desktop session window on the clipboard.
CTRL+ALT+END – Displays the Task Manager

Troubleshoot DNS

1. Check for network connectivity.

2. Verify your DNS server IP addresses are correct and in order.

3. Ping the IP address of the host you are trying to get to (if it is known).

4. Find out what DNS server is being used with nslookup.

5. Check your DNS suffix.

6. Make sure that your DNS settings are configured to pull the DNS IP from the DHCP server.

7. Release and renew your DHCP Server IP address (and DNS information).

8. Check the DNS Server and restart services or reboot if necessary.

9. Reboot your small office / home DNS router.

10. Contact your ISP.


DNS resolution is a critical piece of our network infrastructure and it must work properly for our network applications to function.

Windows Utilities

1. ListDLLs

List all the DLLs that are currently loaded, including where they are loaded and their version numbers. Version 2.0 prints the full path names of loaded modules.

2. Process Explorer v12.04

Ever wondered which program has a particular file or directory open? Now you can find out. Process Explorer shows you information about which handles and DLLs processes have opened or loaded.

3. PsExec v1.98

Execute processes on remote systems.

4. LogonSessions

List the active logon sessions on a system.

5. AdRestore v1.1

Windows Server 2003 introduces the ability to restore deleted ("tombstoned") objects.

6. RAMMap

An advanced physical memory usage analysis utility that presents usage information in different ways on its several different tabs.