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Outbound Emails blocked on Windows Server.

Recently, came across an issue where the outbound SMTP mail where getting blocked. When checked the server and firewall settings everything looked very normal. Finally, the issue was with McAfee. McAfee access protection has a feature to block the out going e-mails. Hence, below listed steps where performed to fix the issue.

1. Click Start, Programs, McAfee, VirusScan Console.
2. Right-click Access Protection and select Properties.
3. Click the Access Protection tab.
4. Under Categories on the left, select Anti-virus Standard Protection.
5. In the right pane, select Prevent mass mailing worms from sending mail.
6. Click on , block tab relevant to “Prevent mass mailing worms from sending mail to remove tick mark.
6. In the Processes to exclude section, type the process name, then click OK to close the Rule details window.
7. Click Apply then close the Access Protection Properties window.

Thanks,
WintelAdmin

McAfee update fails: unable to update repository

The McAfee fails to update automatically

There are different possibilities of issue. However, few of the troubleshoot steps were previously discussed in our portal. This time I have got one more possibilities. This issue could occur if it could not connect to the repository.

Therefore, please check whether the Autoupdate repository list is updated properly.

Please follow the below steps to confirm the same:

1. Open “McAfee Virus Console”.
2. Click on “Tools” and select “Edit Autoupdate Repository list”.
3. Select the desired server list and click “Ok”.

Now try Autoupdate, this should work fine.

Came to know about one more fix. However am not sure whether it works. Its didnt work for me but might work for you, so try and share your experience.

Try to copy the file “sitelist.xml” (from same location as mentioned below) from any working server to the required server in the location

C:\Documents and Settings\All Users\Application Data\McAfee\Common Framework

McAfee AutoUpdate Failed – Update Manually

How to manually update the DAT files for VirusScan Enterprise 8.5i and 8.7i

To manually update the DAT files for VirusScan Enterprise 8.5i and VirusScan Enterprise 8.7i, follow the steps below:

Step 1 – Obtain the latest DAT files
1.Using Windows Explorer, create a temporary folder C:\DAT.
2.Using Internet Explorer, browse to: ftp://ftp.nai.com/commonupdater/
3.Download avvdat-xxxx.zip (where xxxx is the latest DAT version). Example: avvdat-5165.zip.

Step 2 – Allow changes to McAfee services

1.Click Start, Programs, Mcafee, VirusScan Console.
2.Double-click Access Protection, deselect Prevent McAfee services from being stopped and click OK.
3. If it is greyed out then unlock the application using “Tools-> Unlock User Interface”.
4.Exit the VirusScan Console.

Step 3 – Stop McAfee services

1.Click Start, Run, type services.msc, then press ENTER.
2.Right-click each of the following services and select Stop:

•McAfee McShield
•McAfee Framework

3.Exit the Services screen.

Step 4 – Extract the DAT file
1.Using WinZip or a similar file compression utility, extract the .DAT file. Example: avvdat-5165.zip.
2.Hold the Ctrl key and select the following extracted files:

avvclean.dat
avvnames.dat
avvscan.dat

3.Right-click on one of the selected files and click Copy.
4.Browse to C:\Program Files\Common Files\McAfee\Engine.
5.Right-click the Engine directory and select Paste.
6.When prompted to replace the existing files, select Yes to All.

Step 5 – Verify the DAT version has been updated
1.Click Start, Programs, McAfee, and select VirusScan Console.
2.Select Help, About.
3.The virus definitions should now indicate the latest DAT version is installed.

Step 6 – Restart McAfee services
1.Click Start, Run, type services.msc, then press ENTER.
2.Right-click each of the services below and select Start:

McAfee McShield
McAfee Framework
3.Exit the Services screen.

Step 7 – Prevent changes to McAfee services
1.Click Start, Programs, Mcafee, VirusScan Console.
2.Double-click Access Protection, select Prevent McAfee services from being stopped and click OK.
3.Exit the VirusScan Console.


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