Category: HP (Servers/products)

How to update the firmware for Virtual Connect modules?

Intial step is to make a backup of VC Domain configuration from VC Manager GUI and you will require Virtual Connect Support Utility downloaded and installed on any machine.

Please follow the below steps:

1. Run VCSU from Start > Programs>Hewlert-Packard>Virtual Connect Support Utility> Virtual Connect Support Utility – Interactive.

Please enter action (“help” for list): update
Please enter Onboard Administrator IP Address:
Please enter Onboard Administrator Username: Administrator
Please enter Onboard Administrator Password : ***********
Please enter firmware package location : c:\temp\vcfwall3.18.bin
Please enter Bay Number (Optional):
Please enter configuration backup password (Optional):
Do you want to force an update on modules? (Yes/No):
Do you want to specify VC-Enet module activiation order? (Yes/No)
Do you want to specify VC-FC module activation order? (Yes/No):
Do you want to specifiy the amount of time in minutes to wait between activating or rebooting VC-Enet modules? (Yes/No):
Do you want to specifiy the amount of time in minutes to wait between activating or rebooting VC-FC modules? (Yes/No)
Please enter the VCM Domain user credentials.
User Name : Administrator
Password : ***********
Gathering module and package information. [Step 3 of 3: 30 seconds]

HP advised to use different versions of VCSU for Ethernet and FC Virtual Connect modules, however, it is not possible with multi enclosure configuration.

Reset all VC modules one by one, making sure you can see the new version and you have all connectivity through this module back.

Filed under: HP (Servers/products)Tagged with: , , ,

How to update HP Qnboard Administrator Firmware?

Please follow the below steps to update HP Enclosure.

1. Login to “HP BladeSystem Onboard Administrator“.
2. Click on “Rack Firmware” to view the current firmware version.
3. Click on “Active Onboard Administrator” under “Enclosure Information”.
4. Click on “Firmware Update“.
5. Browse to upload the download the firmware.
6. Click on “Upload“.

Note, updating the active OA in first enclosure will automatically update the standby OA. It will never affect your system.

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How to check the warranty for an HP Servers?

To check the warrenty of an HP server you would require serial number and product no. If you have the serial number, please use the below link to get the product number.

Product Number

When you have both the serial number and the product number, please use the below link to check the warrenty details.

Check Warranty

Its simple and easy…

Filed under: HP (Servers/products)Tagged with: , ,

Unable to ping among the blade servers in an Enclosure.

Recently I had an issue where we recently built up new blade servers in a very new enclosure. The problem was that I was unable to ping among any server available in the same enclosure.

After a long struggle I found that the issue was due to the enclosure configuration and settings.

This was because the “Private Network” option was enabled. Private Network option provides an extra networking security.

Once I unchecked the Private Network I was able ping all the server from each other.

To enable Private Network,
1. Login to the HP Virtual Connect Manager.
2. Choose Ethernet networks” and choose the network.
3. You will now find an option “Private Network”.
4. Uncheck the option to resolve the issue.

Filed under: HP (Servers/products), Windows(2003/2008/2012)Tagged with: , ,

Contact HP for hardware issues

Procedure to raise a case with HP for hardware issues :

1. Call HP @ 1800-633-3600
2. Option 1
3. Option 2
4. Say Shortcut – Proliant running microsoft
(If the server hardware is proliant with microsoft OS)
5. Else follow the IVR and select the appropriate Hardware and OS.
6. Note the Case ID and followup for hardware replacement.

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HP SUM (System Update Manager)

HP SUM (System Update Manager) utility is used to install the latest available updates for firmware and softwares installed on HP servers. On excecuting the HPsum.exe it will ask for the location of the updated available. Browse the desired location and choose the available options as mentioned below:

1. Both

2. Firmware Only

3. Software Only

Click on "Start Inventory" and on next screen choose "local host or remote host".

Utility will check for the latest updates and will show the results with the options for Bundle filter as displyed below:

1. Allow non-bundle versions

2. Allow non-bundle products

3. Force All bundle updates

You can force reboot after installation. Once, done your server is update with latest software and firmware updates.

Filed under: HP (Servers/products)

NIC Teaming

NIC Teaming using HP NCU.

1. Perform the initial installation of HP Network Configuration Utility (NCU) and open the utility.
2. Select the network adapter ports for a team.
From the NCU main page, highlight two or more network adapter ports. Then, click the Team icon.
3. Set the team type Automatic.
a. Click the Properties icon on the NCU main page for the newly formed team (white team icon).
b. Under Team Type Selection on the Teaming Controls tab, notice that Automatic (Recommended) is
already chosen. This is the default setting for new teams.
c. Note the name assigned to the team in the Team Name window (for example, HP Network Team #1).
d. (Optional) Rename the team by changing the text in the Team Name window.
e. Click the OK button on the Team Properties page when finished.
4. Apply all changes.
a. Click the OK button on the NCU main page.
b. Click Yes when asked if all configuration changes should be applied.
c. Wait until the All Configuration Changes Were Made Successfully dialog box appears.
5. Assign an IP address to the team.
a. Open the Network Connections (in other words, Network and Dial-up Connections) window from the Control Panel.
b. Under Device Name (in the Details view), open the Properties page for the device with the same name as noted in step 3.
c. Assign the appropriate IP address information based on the connected network requirements.

Filed under: HP (Servers/products), Windows(2003/2008/2012)