Month: July 2014

VM Tools Update Failure [solved]

During VM Tools update, if you find any issues like unable to remove older version of VMware Tools or error 1714, you can remove old version manually from the registry to resolve the issue:

1. Open the Windows Registry using regedit.
2. Browse to HKLM\Software\Microsoft\Windows\CurrentVersion\uninstall.
Search for the branch with a key named DisplayName and has a value of VMware Tools.
Delete the branch associated with that entry. Do not delete the entire uninstall branch.
3. Browse to HKLM\Software\Classes\Installer\Products.
Search for the branch with the key named ProductName and has a value of VMware Tools.
Delete the branch associated with that entry.
4. Browse to HKEY_CLASSES_ROOT\Installer\Products.
Search for the branch with the key named ProductName and has a value of VMware Tools.
Delete the branch associated with that entry.
5. Browse to HKLM\Software\VMware.
Delete the branch called VMware Tools.
6. Ensure the folder located in %ProgramFiles%VMwareVMware Tools is deleted.
7. Install the new version of VMware Tools.

NOTE: Take the backup of the registry before performing the above steps.

Thanks,
WintelAdmin

Filed under: VMware (ESX / vSphere), Windows(2003/2008/2012)Tagged with: , , , , , , , , , , ,

“Remote” tab missing from My Computer properties.

Recently, one of our server was completed with inplace upgrade from Windows 2000 to 2003. After the upgrade, when you right-click My Computer icon in the Desktop and choose Properties, the Remote tab was missing. Because of this I was unable to configure remote desktop settings and this was fixed by registering the DLL file using the below command.

regsvr32 %systemroot%\system32\remotepg.dll

If you receive an error stating that the module could not be found, or stating no registration helper is registered for this file type (which indicates a corrupt DLL), extracting a new copy from the installation CD should help.

To extract the DLL from Windows the installation CD, type this in Command Prompt

EXPAND X:\I386\REMOTEPG.DL_ -R C:\WINDOWS\SYSTEM32

Note: considering X is you CD ROM and C as your Windows drive.

Thanks,
Winteladmin

Filed under: Windows(2003/2008/2012)Tagged with: , , , , , , , , , , ,